Frequently Asked Questions
My product seems different to my last one, why is this?
Due to the natural origin of the ingredients, the texture and colour may vary from batch to batch. This does not affect the quality of your product.
There are citrus oils in the Orchid Cellular Protection Oil is this safe to use during sun exposure?
Our Orchid Cellular Protection Oil contains Bergaptene (Furocoumarin) free organic Bergamot, which is safe for sun exposure.
Are Holistic Green Beauty and mångata products certified organic?
At this moment in time our brand is not certified organic but where organic ingredients are stated these are from a certified organic source. We are working towards becoming certified organic in the future.
I am new to Holistic Green Beauty and mångata products and was wondering if you can tell me how long it will be before I start seeing results?
Everyone’s skin is different and results vary from person to person. Some of our anti ageing actives can have a very quick effect. Our products are highly active and potent so results may be seen quickly. We would recommend that you allow your skin 28 days to see results
I am concerned with anti ageing what products would you recommend?
All our products are highly advanced and anti ageing we would recommend that you use one or both of our Cellular Oils daily. Ensure that you follow with a natural sunscreen.
Are your products chemical free?
Theoretically even water is a chemical and every cosmetic ingredient can be classified as a chemical. Our products are 100% natural and free from harmful chemicals.
From what age would you recommend I start using anti ageing products?
Scientists believe that our skin starts to age from the age of 20. We would recommend that you adopt an anti ageing regimen as soon as your finances allow. As the sun causes the majority of skin ageing, we recommend that you use a natural sunscreen of at least SPF30 everyday.
How do you use Holistic Green Beauty Cellular Oils?
Our Cellular Oils are highly concentrated and a little goes a long way. Whilst skin is still damp from toning, apply a few drops of Cellular Oil to lock in moisture. The Cellular Oils will bring the anti ageing actives from the toner deeper in the layers of the skin. A few drops of our Cellular Oils can be added your moisturiser for an extra boost.
Do you have any products in the pipeline?
We have many products in the pipeline but as perfectionists it can take a long time to launch products, as we like to make sure that our products are absolutely perfect for our customers. Each product also goes through rigorous safety testing before they can be placed on the market.
How often would you recommend washing the Muslin Cloth?
We would recommend washing your Muslin Cloth after every use. Further Muslin Cloths can be purchased from Holistic Green Beauty and with every purchase of The Chocolate Cleansing Balm.
Are Holistic Green Beauty and mångata products suitable for vegans?
Yes, all Holistic Green Beauty and mångata products are suitable for vegans.
Is your packaging recyclable?
Our boxes and our Miron Glass packaging are suitable for recycling.
Can you please confirm whether Holistic Green Beauty CoEnzyme Q10 and Hyaluronic Acid are from vegan/vegetarian sources?
Both of these ingredients are vegan/vegetarian friendly as they are derived from plants.
Are your products raw?
Yes, all of our ingredients are not heat-treated. The oils we use are cold pressed and CO2 extracted. This ensures the ingredients remain as potent and as active as possible. We gently heat our butters to a maximum of 38 Celsius/100.4 Fahrenheit so that they remain raw, protecting the properties of the ingredients.
Are your products safe to use during pregnancy?
We recommend that you seek advice from your doctor before you use any of our products during pregnancy. This will ensure you receive the appropriate medical advice.
Are your products suitable for sensitive skin?
Yes, our products are suitable for sensitive skin and can work to improve skin conditions. If you have sensitive skin we always recommend that you patch test our products for 48 hours before using them fully. If you do experience any reactions, please seek medical advice from your doctor and get in touch with us to arrange a full refund.
Do you offer samples?
At this moment in time we do not offer samples. This is something we are working towards and would love to offer samples of our products to interested consumers.
How do I know which products are right for me?
Please contact Holistic Green Beauty customer services for free beauty advice and assistance.
What are the expiry dates or shelf life of your products?
As our products are 100% natural and do not contain harsh preservatives, they have a 12-month expiry date from the date of manufacture or period-after-opening symbol of 3 months. Please see the base of your bottle or jar for the expiry date or the period-after-opening symbol. Products are handmade to order wherever possible.